Terms and conditions

Welcome to Noore Fragrance. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website or placing an order, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. Your continued use of our website constitutes acceptance of these Terms & Conditions.

2. Products

We strive to display our fragrances, descriptions, and images as accurately as possible. However, actual packaging, colors, or product appearance may vary slightly due to photography, screen settings, or manufacturer updates.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable local currency unless otherwise stated.

We reserve the right to change prices at any time without notice. In the event of a pricing error, we may cancel the order and issue a full refund if payment has already been processed.

4. Orders

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, limit, or cancel any order due to:

Product availability
Pricing or technical errors
Suspected fraudulent activity
Violation of these Terms & Conditions

5. Payment

We accept secure payment methods available on our website. Payment must be completed before your order is processed and shipped.

We do not store your payment card details.

6. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times are estimates and may vary depending on location, courier services, customs clearance, or unforeseen circumstances.

Noore Fragrance is not responsible for delays caused by shipping carriers or events beyond our control.

7. Returns & Refunds

Due to hygiene and safety reasons, perfumes and fragrances cannot be returned once opened or used.

Returns may be accepted only if:

The product is damaged during delivery.
You receive the wrong item.
The product remains unused and in its original sealed packaging.

Any issue must be reported within 48 hours of receiving your order with clear photographs and proof of purchase.

Approved refunds will be processed to the original payment method.

8. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, text, and designs, is the property of Noore Fragrance and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Submit false or misleading information.
Copy or misuse website content.

We reserve the right to terminate access for users who violate these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, Noore Fragrance shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Product Use

Our fragrances are intended for external use only.

Customers should read ingredient information before use. If irritation or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional.

Noore Fragrance is not responsible for misuse of products.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.