Privacy Policy
At Noore Fragrance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment providers)
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to your address
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Respond to your inquiries
- Send promotional emails or offers (only if you choose to receive them)
3. Payment Security
We do not store your credit or debit card information.
All online payments are processed through secure third-party payment providers that use industry-standard encryption to protect your financial information.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide a personalized shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Marketing service providers (where applicable)
- Government authorities when required by law
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
7. Marketing Communications
If you subscribe to our newsletter or promotional emails, you may receive updates about new products, special offers, and exclusive discounts.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of the information we hold about you
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with the revised effective date.